Real Results. Real Impact.

See how organisations across industries achieved measurable growth, efficiency, and competitive advantage with Welvom AI solutions.

E-commerce Platform

E-commerce

A mid-sized D2C brand processing 4,000+ daily support tickets transformed its customer experience by replacing a purely manual queue with an AI-first support pipeline.

Challenge

Surging customer enquiries overwhelmed the support team, pushing response times past 48 hours and driving up operational costs by 35 % year-on-year.

Solution

Deployed AI Voice Agent (Vaani) alongside WhatsApp automation and an intelligent follow-up agent that triages tickets, resolves common queries instantly, and escalates edge cases to human agents.

Key Results

Response Time
2 sec
95% faster
Customer Satisfaction
4.8/5
+30%
Cost Reduction
60%
Lower support costs
Automated Resolution
80%
Of all enquiries
AI Voice AgentWhatsApp AutomationAI Follow-up AgentSentiment Analysis

Healthcare Provider Network

Healthcare

A network of clinics serving 200,000+ patients annually unified their back-office operations under an AI-driven automation layer to eliminate bottlenecks in patient data processing.

Challenge

Manual data entry across 12 regional clinics caused processing delays, duplicate records, and a 7 % error rate in patient billing and insurance claims.

Solution

Implemented a Business Automation Stack with AI-powered document intelligence for intake forms, lab reports, and insurance paperwork — tied to real-time P&L dashboards for each facility.

Key Results

Processing Time
5 min
90% faster
Data Accuracy
99.5%
+15%
Annual Savings
₹200K
Operational efficiency
Claim Approval Rate
94%
+22%
Business Automation StackDocument IntelligenceAI DashboardsEHR Integration

Financial Services Firm

Finance

A wealth management firm overseeing $2 B+ in assets replaced their legacy reporting workflow with a real-time, AI-powered intelligence layer that portfolio managers consult dozens of times a day.

Challenge

Portfolio managers relied on static, end-of-day reports to make allocation decisions, leaving them blind to intra-day volatility and emerging market signals.

Solution

Built custom AI agents that ingest real-time market feeds, news sentiment, and macro-economic indicators — surfacing actionable insights through a CEO AI Assistant with natural-language querying.

Key Results

Analysis Speed
Real-time
Instant insights
Prediction Accuracy
87%
High accuracy
First-year ROI
300%
Revenue uplift
Decision Latency
< 1 min
From 4 hrs
Custom AI AgentsReal-time AnalyticsNLPCEO AI Assistant

Social Media Marketing Agency

Social Media

A fast-growing agency scaled from serving 20 brands to 50+ without adding headcount by embedding AI across content creation, scheduling, and performance reporting.

Challenge

Managing 50+ brand accounts manually meant inconsistent posting schedules, slow trend response, and limited ability to personalise content across platforms.

Solution

Deployed an AI content engine that generates platform-specific copy, captions, and hashtag strategies from a single brief — paired with predictive analytics to determine optimal post timing and audience segments.

Key Results

Content Output
More posts per brand
Engagement Rate
+45%
Avg. across accounts
Time per Campaign
70%
Less manual effort
Client Retention
96%
Up from 78%
AI Content EnginePredictive AnalyticsMulti-platform APIAudience Segmentation

Social Commerce Brand

Social Media

A beauty brand with 2 M+ followers automated the entire social-to-sale funnel, turning comments and DMs into a revenue channel instead of a support burden.

Challenge

Influencer-driven product launches generated massive spikes in DMs and comments that the small social team couldn't handle, leading to lost conversions.

Solution

Integrated AI-powered social listening with automated DM responses, comment moderation, and a shoppable-link engine that converts social engagement into direct purchases in under two taps.

Key Results

DM Response Time
< 10 sec
From 6 hrs
Social Revenue
+120%
Month-over-month
Comment Coverage
98%
Auto-moderated
Conversion Rate
8.5%
Up from 2.1%
Social Listening AIAutomated DM FlowsShoppable LinksComment Moderation

Logistics & Transportation Co.

Logistics

A national freight carrier revolutionised its sales process by giving field reps instant, AI-powered access to the data they previously had to request from the BI team days in advance.

Challenge

Sales reps spent hours pulling fragmented revenue, product-mix, and trend data from multiple systems before every client meeting — leading to outdated insights and missed upselling opportunities.

Solution

Built a conversational AI layer on top of the data warehouse so reps can ask natural-language questions and receive real-time answers about client revenue, shipment volumes, and product trends.

Key Results

Data Access Time
Instant
From 2 days
Revenue per Rep
+28%
Avg. increase
Meeting Prep
85%
Less prep time
Upsell Rate
2.4×
More cross-sells
Conversational AIData Warehouse IntegrationNLPReal-time Dashboards

Sports Equipment Manufacturer

Logistics

A global sporting goods brand unified disparate data sources into a governed data platform, enabling AI-powered demand planning that reduced waste and improved fulfilment rates.

Challenge

Rapid international expansion outpaced data infrastructure — supply-chain forecasting relied on spreadsheets, causing stock-outs in high-demand markets and excess inventory elsewhere.

Solution

Overhauled data architecture and governance, then layered AI-driven demand forecasting that factors in seasonality, regional trends, and lead-time variability across 30+ distribution centres.

Key Results

Forecast Accuracy
92%
Up from 64%
Stock-out Rate
−60%
Across top SKUs
Excess Inventory
−35%
Cost savings
Implementation Speed
Faster rollout
Demand Forecasting AIData GovernanceCloud ArchitectureSupply-chain Analytics

Short-Term Rental Platform

Real Estate & Construction

A fast-scaling vacation rental company with 10,000+ property listings transformed its engineering culture by embedding AI into every stage of the software delivery lifecycle.

Challenge

Manual CI/CD pipelines and siloed DevOps practices slowed feature releases to once a month, while production incidents took hours to diagnose.

Solution

Implemented AI-assisted DevOps — automated testing, intelligent deployment pipelines, and anomaly-detection monitoring — cutting the release cycle from monthly to multiple times per week.

Key Results

Release Frequency
8×/month
From 1×/month
Incident Resolution
< 15 min
From 3 hrs
Deployment Failures
−90%
Near-zero rollbacks
Developer Velocity
+40%
Feature throughput
AI-Assisted DevOpsAutomated TestingAnomaly DetectionCI/CD Pipelines

Commercial Construction Firm

Real Estate & Construction

A mid-size general contractor bidding on $50 M+ commercial projects adopted AI-driven cost estimation to sharpen bids and protect margins.

Challenge

Project bids were assembled manually from historical cost databases and sub-contractor quotes, resulting in a 12 % average estimation error and frequent budget overruns.

Solution

Deployed an AI estimating engine that analyses past project data, material cost trends, and regional labour rates to produce accurate bids in hours instead of weeks.

Key Results

Estimation Accuracy
97%
Up from 88%
Bid Turnaround
80%
Faster preparation
Win Rate
+18%
More competitive bids
Budget Overruns
−65%
Project savings
AI Cost EstimationHistorical Data AnalysisMaterial Price TrackingBid Automation

Legal Services Provider

Legal

A boutique law firm specialising in corporate M&A embedded AI into its document workflow, freeing attorneys to focus on strategy and client counsel.

Challenge

Attorneys spent 40 %+ of billable hours on document review, contract comparison, and precedent research — work that could be partially automated without sacrificing accuracy.

Solution

Introduced an AI legal assistant that drafts contract clauses, flags risky terms, summarises case law, and auto-generates compliance checklists — all within the firm's secure environment.

Key Results

Document Review
70%
Less manual time
Clause Accuracy
99.2%
AI-assisted drafts
Billable Recovery
+25%
More strategic hours
Compliance Checks
100%
Auto-generated
AI Legal AssistantContract AnalysisCase-law NLPSecure Deployment

Automotive Dealership Group

Automotive

A regional dealership group with 15 locations unified its digital and in-store customer experience through a single AI-powered conversation layer.

Challenge

Customer enquiries across web, chat, and phone were handled by separate teams with no shared context — leading to duplicate follow-ups and a fragmented buying experience.

Solution

Built a unified conversational AI chatbot using RAG over inventory, financing, and service documents — with OpenAI web search fallback for general automotive queries.

Key Results

Lead Qualification
Faster screening
Test-drive Bookings
+55%
Through AI chat
Support Load
−50%
Calls deflected
Customer NPS
72
Up from 48
RAG ChatbotInventory IntegrationOpenAI FallbackOmnichannel CX

Pharmaceutical Enterprise

Pharmaceutical

A mid-cap pharma company used AI and cloud infrastructure to break down data silos, unlocking insights that contributed to a significant increase in enterprise value.

Challenge

Scattered data across clinical, commercial, and supply-chain systems made it impossible to get a unified view of product performance or make data-driven portfolio decisions.

Solution

Designed a scalable cloud data platform with AI-driven analytics that consolidates disparate data sources into a single source of truth — powering executive dashboards and predictive market models.

Key Results

Market Share
+19%
Product portfolio
Decision Speed
Faster reporting
Enterprise Value
$3B+
Valuation growth
Data Unification
100%
Single source of truth
Cloud Data PlatformPredictive AnalyticsExecutive DashboardsData Governance

HSA Benefits Trustee

Finance

An HSA trustee managing 500,000+ accounts replaced its call-centre-heavy model with a digital-first portal that empowered participants to self-serve.

Challenge

Participants had to call support for basic account tasks — balance checks, contribution changes, document requests — creating long wait times and high operational costs.

Solution

Delivered a secure, mobile-responsive self-service portal with unified participant data, automated document generation, and proactive notification workflows.

Key Results

Support Calls
−40%
Call deflection
Customer Satisfaction
+40%
CSAT score
Task Completion
92%
Self-service rate
Onboarding Time
−60%
New participants
Self-service PortalMobile-responsive UIAutomated WorkflowsSecure APIs

Management Consulting Firm

Consulting

A 60-person strategy consulting firm reclaimed hundreds of billable hours per quarter by automating the operational work that was dragging down senior staff productivity.

Challenge

Senior consultants spent 30%+ of their time on proposal writing, research compilation, and client reporting — leaving less bandwidth for billable advisory work.

Solution

Deployed AI-powered research agents, automated proposal generation from past templates and industry data, and client-facing dashboards that update in real time.

Key Results

Proposal Time
−70%
From 5 days to 1.5
Billable Hours
+35%
Per senior consultant
Client Reports
Real-time
From weekly manual
Win Rate
+22%
On new proposals
AI Research AgentProposal AutomationClient DashboardsKnowledge Base AI

Coaching & Education Institute

Education

A multi-branch coaching institute eliminated admission chaos by automating the entire student lifecycle — from enquiry to enrolment to ongoing parent engagement.

Challenge

A growing coaching centre with 3,000+ students managed admissions, fee follow-ups, and parent communication manually — leading to missed enrolments and staff burnout during peak season.

Solution

Implemented automated lead capture from website and WhatsApp, AI-driven fee reminders, batch scheduling automation, and a parent communication portal with real-time updates.

Key Results

Enrolment Rate
+40%
From enquiry to join
Fee Collection
95%
On-time, up from 68%
Staff Hours Saved
25 hrs/week
On admin tasks
Parent Satisfaction
4.7/5
Up from 3.2
WhatsApp AutomationAI Follow-up AgentFee Management SystemParent Portal

Multi-Store Retail Chain

Retail

A regional retail chain with ₹15Cr annual revenue transformed from spreadsheet-driven operations to a single intelligent system that manages inventory across all outlets.

Challenge

A 12-outlet retail chain had no centralised view of inventory, sales trends, or customer behaviour — each store operated as a silo, causing stock-outs at one location while another had excess.

Solution

Built a unified inventory and sales intelligence platform with AI demand forecasting, automated reorder triggers, and store-level performance dashboards accessible to the owner in real time.

Key Results

Stock-outs
−55%
Across all stores
Revenue per Store
+18%
Average increase
Inventory Waste
−30%
Expired/unsold goods
Owner Oversight
Real-time
From monthly review
Inventory AIDemand ForecastingUnified DashboardAutomated Reorders

FMCG Distribution Company

Distribution

A regional FMCG distributor handling 500+ daily orders replaced their phone-and-paper process with an intelligent system that handles orders, dispatch, and collections automatically.

Challenge

Order processing relied on phone calls and WhatsApp messages from 200+ retailers. The 45-person team spent most of their day on manual order entry, dispatch coordination, and payment follow-ups.

Solution

Launched an AI-powered ordering system (WhatsApp-based), automated dispatch scheduling, payment reminders, and a salesperson performance dashboard for the business owner.

Key Results

Order Processing
−80%
Manual effort reduced
Collection Rate
92%
Up from 71% on-time
Daily Orders
+45%
Handled without new staff
Owner Dashboard
Live
Sales + payments + dispatch
WhatsApp Order BotDispatch AutomationPayment Follow-up AISales Dashboard

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